Privacy Policy

As of August 2018

PatronGG GmbH (hereinafter “PatronGG”) takes protecting users’ data privacy very seriously. The collection and use of your personal data occurs solely within the parameters of the applicable data protection law’s legal provisions, including the (EU) General Data Protection Regulation (2016/679) ("GDPR"). With this privacy policy statement, PatronGG provides information about the nature, scope and purpose of the collection and use of personal data. This privacy policy can be accessed at any time in all PatronGG mobile applications (hereinafter “apps”).

1. Responsible authority

The responsible authority according to the Federal Data Protection Act (hereinafter “BDSG”) is:

PatronGG GmbH
Axel-Springer-Strasse 54b
D-10117 Berlin

If you have any suggestions or questions about data privacy, please contact PatronGG via the email address support@patron.gg.

2. Scope of application

This privacy policy statement applies to PatronGG apps with all online offers, content, features and services within the various PatronGG apps in the available operating systems (iOS and Android). With the use of the apps, both the Fnatic Nation app (built and published by PatronGG) and Kokyo, you agree to the application of these provisions. Please read them carefully.

3. Collection and use of data

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your user name, e-mail address, and, if applicable, user data.

4. Where information is processed

PatronGG is based in the EU. By submitting Information to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Policy and the BDSG.

5. Disclosure of data

As a general principle, PatronGG does not give your personal information to third parties. All Fnatic Nation related data will also be shared with FNATIC PTY LTD, the company behind the esports team Fnatic. To the extent permitted by law, PatronGG may authorize other companies to perform various tasks, such as promotional support or technical services for the apps. These external service providers may have access to personal data to the extent necessary to perform the respective tasks. This data is used only to fulfil the particular task and not for any other purpose. PatronGG reserves the right to use or disclose information to the extent necessary to comply with laws, regulations or legal requirements, in particular to protect the integrity of the app and to support law enforcement agencies and investigations concerning public security.

6. Push notifications

Our apps uses push notifications and you can always choose the way these notifications will be displayed on your device, change your preferences or even disable push notifications. Hereinafter we will explain how to enable or disable push notifications, depending on each mobile operating system we offer the app for.

a) iOS

Open "Settings" on your iOS device and select the menu item "Messages". In the following menu you'll find an overview of all apps that are installed on your device and have a push notification feature. Select the Fnatic Nation or Kokyo app. Here you can activate or deactivate push notifications.

b) Android

Open "Settings" on your Android device and select the menu item "Messages" which you will find under “Sounds and Messages”. In the following menu you'll find an overview of all apps that are installed on your device and have a push notification feature. Select the Fnatic Nation or Kokyo app. Here you can activate or deactivate push notifications.

7. Newsletter & activities

If you have registered with your email address you may receive an email from us from time to time to inform you about our progress with the Fnatic Nation or Kokyo app.
You can unsubscribe from this service and from the newsletter – if you additionally subscribed for the newsletter – at anytime by clicking the relevant field “unsubscribe” in the respective email.

8. Permissions

For some functions, the app needs access to certain services and data of your device. Depending on which mobile operating system you are using, this part requires your explicit access permission. We explain to you - separately for each mobile operating system, for which we offer the app - which permissions are queried by the app and why they are necessary.

9. Advertising technologies

We are using advertising technologies within the apps, for which we collect and process the Apple advertising ID (IDFA) on iOS devices, the Google advertising ID on Android devices and the advertising ID to Windows Mobile devices to provide personalized advertising and evaluate their use. The advertising IDs are unique, but non-personalized and non-permanent identification numbers for a specific device, which are provided by the operating systems. The data collected with these IDs are not linked to other device-related information. Hereinafter we explain - separately for each mobile operating system, for which we provide the app - how to enable or disable these advertising technologies.

10. Counting methods

By using the app Fnatic Nation collects statistical data. However, this data can at no time be associated to your person. This data collection serves to improve Fnatic Nation and to provide you as user with the most extensive functionality possible.
For this purpose we use so-called web beacons which can be explained as simple programming codes that let us know when the app has been displayed or which parts in the app have been clicked on. To this end, PatronGG uses the service of Google Analytics for the web-app (by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). For the mobile apps on iOS and Android we are using the services of Firebase (by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The data collected by these counting methods tools are collected anonymously. A connection between your data and your person through these systems cannot be drawn.
You can disable these services if no longer wished to participate in the analysis by :
Web-App:For deactivating the service of Google Analytics, which is provided for the web-app, click on the following link and follow further instructions.tools.google.com/dlpage/gaoptout?hl=de
Mobile apps:In case you are using our mobile app, in addition to Google Analytics, we also use Firebase, which uses cookies to track visitor usage. The Firebase software will save a cookie to your device in order to track and monitor your engagement and usage of the mobile application, but will not store, save or collect personal information.

You can read Google's privacy policy here for further information:google.com/intl/en/policies/privacy/

11. Cookies

In the web app we are partly using so-called cookies. Cookies do not damage your computer and contain no viruses. Cookies serve to make our offer more user-friendly, effective and safe. Cookies are small text files which are dropped on your computer and stored by your browser. Most of the cookies we use are so-called "session cookies". They are deleted automatically after the end of your visit. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser on your next visit. You can set your browser in a way that you are informed about cookies and you allow cookies only individually, that you exclude cookies in certain cases or in general, and that you activate the automatic deletion of cookies when closing your browser. The functionality of this website may be restricted when cookies are deactivated.

12. Deletion, access to and correction of data

You have rights which you can exercise under certain circumstances in relation to your Personal Data that we hold. Your rights include (but are not limited to):

13. Links to other websites

We may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through our apps. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link in our apps. To the extent that you access or use our apps through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

14. Changes to this privacy policy

We reserve the right to change this privacy policy. The current version is available at patron.gg/privacy